Our “Normal “ working hours are M-F, 9 ish to 6 ish but it’s not unusual for us to respond to information requests at all hours of the day and night. We understand that many of you have difficulty sleeping after losing your loved ones and, if possible, we’ll answer questions as soon as you send them. We don’t normally work weekends.

If you're having us create a Memorial for your Pet, we can also create Memorials for your Human Family members as well. For more information or to place an order please contact either Richard or Erin at:


Email is, by far, the best way to contact us as we keep unusual working hours. However, you can also call Erin @ 206.636.4063 If we don’t pick up, PLEASE leave a message. We are wearing all of the hats and it can get quite busy. We’ll return your call as soon as possible.  Email is, by far, the best way to contact. 


Our Studios are located in Seattle, Everett and Langley WA   USA

If you need information about Memorials for People and not for Pets, Please contact my cousin Greg Dale at Artful Ashes: ArtfulAshes@gmail.com or call Greg Dale directly at 206 409 0337

If you’d like to do BOTH People and Pets, We’d be honored to help you right here at Rainbow Bridge Hearts